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Frequently Asked Questions

Product

Do bidet attachments work on all toilets?Are you all wet after using bidet?Is a bidet more sanitary than wiping?Are bidets sanitary for females?Is it OK to use a bidet everyday?Can the Bumwash bidet fit any toilet?How does the Bumwash bidet work?Do you still wipe after using a bidet?

Product Issues

My Bidet Spray Head is leaking from the nozzleCan I get replacement parts for my Bumwash bidet?How can I troubleshoot common issues with my bidet?What should I do if my Bumwash bidet isn't working properly?

About

Is Bumwash products Watermark certified?What sets Bumwash apart from other bidet brands?What is the story behind Bumwash?

Technology

How does Bumwash ensure my data privacy with cookies?What types of cookies are used by Bumwash?Can I opt out of cookies on your website?What are cookies and why does Bumwash use them on its website?

Order & Payment

Can I change or cancel my order after it's been placed?What payment methods are accepted by Bumwash?

Refund & Returns

How long does it take to receive a refund?Are there any restocking fees for returns?How do I initiate a return for my Bumwash product?

Shipping

How long does shipping usually take?How can I track my Bumwash order?Where does Bumwash currently ship to?What are the shipping options available for Bumwash products?

Warranty

Are there any conditions that may void the warranty?How do I register for Bumcare Warranty?How do I claim a warranty for my Bumwash bidet?What does the Bumwash warranty cover?How long is the warranty period for Bumwash products?

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