Bumcare
Bottom-Line Protection
Bumcare
Bottom-Line Protection
Our Stress-Free Service and Support Promise Providing Peace of Mind and a Cleaner Bottom.
We want you to have full confidence in our Bumwash Products. After all, we want you to come back, again and again, to get your bidet products from us!
That's why we introduced Bumcare, our way of saying thank you as our valued partners.
What is Bumcare?
What is Bumcare?
Bumcare is a simple solution for supporting you with your Bumwash Bidet set products.
24-month voluntary warranty covering product defects, including leakage caused by a product defect.
A no-fuss solution for returning and replacing faulty products.
A team of experts can support you with your Bumwash products
What does Bumcare Cover?
24 month warranty on Bumwash Complete Bidet Set Products
Repair or replacement of Bumwash Bidet Set Products with a product defect, including leakage caused by a product defect.
Access to quick support from our Bumwash team to assist you with your Bumwash and plumbing problems.
Free shipping of faulty parts and replacement parts with instructions on how to do so.
What does Bumcare NOT Cover?
Replacement of discolored or used parts from chemicals use for cleaning or water discoloration.
Accidental or physical damage sustained while a product is in use, or damage caused by improper installation, negligence, misuse, abuse, alteration or unauthorised repairs.
Damage or flooding your property due to improper use or installation of your Bumwash bidet products.
These terms apply to our voluntary warranty only. They do not exclude, restrict or modify any rights or remedies that cannot lawfully be excluded under the Australian Consumer Law.
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